FAQ

Shopping online should feel easy, clear, and stress-free. Here are the most common questions we receive at Cosique. If you need anything else, our team is always ready to help.

What products do you offer?

Cosique offers stylish and comfortable clothing for both men and women. Our collections are designed to combine modern style with everyday comfort, so you can feel confident wherever you go.

Where do you ship?

We currently ship within the United States only. No matter where you are in the U.S., we’ll deliver directly to your door.

Do you offer free shipping?

Yes. All orders include free shipping—no minimums and no hidden fees.

How long does shipping take?

Orders are processed within 1–2 business days. Once shipped, delivery typically takes 5–8 business days depending on your location. You’ll receive tracking information as soon as your order is on its way.

What is your return policy?

We offer a 30-day return period from the date of delivery. Items must be returned unused and in original condition. Once approved, you’ll receive a full refund—no restocking fees.

How long does a refund take?

Refunds are processed within 7 business days after we receive and inspect your return. The amount will be sent back to your original payment method, and you’ll receive a confirmation email once completed.

How can I contact customer support?

You can contact us anytime at info@cosique.com

Do you restock sold-out items?

Some items are limited and may not return, but popular products are occasionally restocked. Keep an eye on the product page for updates.

Is it safe to shop on your website?

Yes. Your privacy and security are very important to us. All transactions are SSL-encrypted, and your payment information is never stored.

If you have any other questions, don’t hesitate to contact us. We’re here to make your Cosique experience smooth, reliable, and enjoyable.

Our contact information is posted below: 

Store Name: Cosique
Email: info@cosique.com
Phone: +16288007728

Hours of Operation:
Monday to Friday: 9:00 AM - 5:00 PM
Saturday and Sunday: 10:00 AM - 3:00 PM
(GMT-05:00) Eastern Standard Time

We typically respond within 24-48 hours.